Terms and Conditions
These Terms and Conditions govern your use of AquaBob Casino and apply to all players who register, deposit, or participate in any promotional activity on the platform. By creating an account, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree, you should not use this site.
Eligibility
Age Requirement
You must be at least 18 years of age to register and play at AquaBob Casino. In provinces where the minimum gambling age is 19, that higher age applies. AquaBob reserves the right to request proof of age at any time and to suspend accounts pending verification.
Residency
AquaBob Casino is intended for use by players in Canada. It is the player’s sole responsibility to ensure that online gambling is lawful in their jurisdiction before registering. Players located in restricted territories are prohibited from opening accounts.
Account Registration and Verification
- Each player may hold only one account. Duplicate accounts will be closed and any associated balances may be forfeited.
- You must provide accurate, current, and complete information during registration.
- AquaBob may require KYC (Know Your Customer) documentation at any time, including government-issued photo ID, proof of address, and proof of payment method.
- Failure to provide requested documents within 30 days of the request may result in account suspension.
Deposits and Withdrawals
Deposit Policy
All deposits must be made using payment methods registered in your own name. Third-party deposits are prohibited. Minimum deposit amounts and available methods are displayed in the Cashier section of your account. AquaBob does not charge fees on standard deposits, though your bank or payment provider may apply their own charges.
Withdrawal Policy
| Condition | Detail |
|---|---|
| Minimum Withdrawal | C$20 |
| Maximum Daily Withdrawal | C$10,000 |
| Verification Required | Yes, before first withdrawal |
| Processing Time | 1–5 business days depending on method |
| Withdrawal Method | Must match deposit method where possible |
AquaBob reserves the right to process withdrawals in instalments for amounts exceeding monthly limits. Withdrawals will not be processed until all applicable wagering requirements have been met.
Bonus Terms
General Bonus Conditions
- All bonuses are subject to wagering requirements as specified on the individual promotion page.
- Bonus funds cannot be withdrawn directly; only winnings generated after meeting wagering requirements are eligible for withdrawal.
- Maximum bet while a bonus is active is C$5 per spin or hand.
- Only one bonus may be active at a time unless explicitly stated otherwise.
- AquaBob reserves the right to modify or withdraw any promotion at any time without prior notice.
Bonus Abuse
Attempts to exploit promotions through collusion, multiple accounts, or any other fraudulent means will result in immediate account closure and forfeiture of all balances. AquaBob uses advanced monitoring tools to detect irregular wagering patterns.
Fair Play and Game Rules
All games at AquaBob Casino use certified random number generators (RNGs) audited by independent testing laboratories. Return-to-player (RTP) percentages are available for all games in the game information panel. AquaBob does not manipulate outcomes and prohibits the use of automated bots, scripts, or software designed to gain an unfair advantage.
Privacy and Data Protection
AquaBob Casino collects and processes personal data in accordance with applicable Canadian privacy legislation, including PIPEDA. Data is used solely for account management, identity verification, fraud prevention, and regulatory compliance. Your information is never sold to third parties.
Data You Provide
- Registration details (name, address, date of birth, email)
- Payment and transaction records
- Support correspondence
- Gameplay activity for responsible gambling monitoring
Responsible Gambling
AquaBob Casino is committed to promoting responsible play. Players can access the following tools at any time through their account dashboard:
- Deposit limits: Set daily, weekly, or monthly caps on deposits
- Loss limits: Restrict the amount you can lose in a given period
- Session time limits: Receive reminders or automatic logouts after set play periods
- Self-exclusion: Temporarily or permanently exclude yourself from the platform
If you believe gambling is causing harm to you or someone you know, please contact the Canadian Problem Gambling Helpline at 1-888-230-3505 or email support@connexontario.ca. Both services are free, confidential, and available around the clock.
Limitation of Liability
AquaBob Casino is not liable for any loss or damage arising from the use of this site, including technical failures, interruptions to service, or actions taken in reliance on information provided on the platform. The site is provided on an as-is basis, and AquaBob makes no warranties regarding uninterrupted availability.
Changes to These Terms
AquaBob reserves the right to update these Terms and Conditions at any time. Continued use of the platform after changes have been posted constitutes acceptance of the revised terms. Players are encouraged to review this page regularly.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Canada. Any disputes shall be subject to the exclusive jurisdiction of the courts of Canada.
Contact
For queries relating to these terms, account management, or responsible gambling support, players may contact AquaBob Casino through the live chat facility or by emailing the support team via the contact form in the Help section of the site.